How long does shipping take?

Orders are processed Monday to Friday within 24 hours and shipped the next day after processing. Delivery time typically ranges between 3–14 business days, depending on location and shipping method. These are estimated delivery times and not guaranteed.

Do you provide tracking for orders?

Yes. Once your order is fulfilled, a tracking link is sent to your email. Tracking updates usually appear within 24–48 hours after you receive the tracking number.

Which countries do you ship to?

Orders are shipped to the United States, Canada, Australia, and the United Kingdom. Shipping time may vary depending on customs, holidays, and destination delays.

Why is my order delayed?

Delivery delays may occur due to customs clearance, weather conditions, holidays, or courier backlogs. Incorrect or missing delivery information may also cause delays.

What information do you collect when I place an order?

The store may collect details such as your name, address, phone number, email, billing and shipping information, and payment confirmation to process orders and provide services.

Shipping policy

NLWSTORE.COM – Shipping Policy

At NLWSTORE.COM, we are committed to delivering your fitness apparel, equipment, and supplements as quickly and safely as possible. Please review our shipping guidelines below.

1. Free Shipping on Orders Over $75

We are proud to offer FREE Standard Shipping on all orders over $75 USD (after discounts and before taxes).
For orders under $75 USD, a standard shipping fee will be calculated and displayed at checkout based on your delivery location.

2. Processing & Handling Times

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification with a tracking number once your order has shipped.

3. Estimated Delivery Times

Standard Shipping: Once processed, shipping typically takes 3 to 15 business days depending on your location and the items ordered.
Please note that delivery times may vary, especially for larger shipments such as heavy fitness equipment or during high-demand peak seasons.

4. Order Tracking

When your order has shipped, you will receive an email notification from nlwnextlevelwarriors@gmail.com which will include a tracking number you can use to check its status.
Please allow up to 48 hours for the tracking information to update.

5. Shipping Address Errors

Please ensure your shipping address is correct at checkout. NLWSTORE.COM is not responsible for orders delivered to an incorrect address provided by the customer.
If you notice a mistake in your address, please email us immediately at nlwnextlevelwarriors@gmail.com so we can attempt to fix it before shipment.

6. Damaged or Lost Packages

If you receive your order damaged, or if your package is lost in transit, please contact us immediately at nlwnextlevelwarriors@gmail.com with your order number and photos of the damage (if applicable), so we can help resolve the issue with the carrier.